http://www.ebaystores.com/kdmpowerStore Policy/NoticeThank you for viewing our return policy & inquires. You are welcome to return the original unit & contents within 30 days of purchase. If you are not satisfied with your purchase, our team will do their best to make sure you get what you are looking for. Your email request will be responded within 24-48 hours. Our return policy is for exchange or refund. You can exchange for same item or different merchandise. You are also welcome to return it for refund within 30 days from purchase date. Request RMA procedures through eBAY contact form and we'll process exchange or refund upon receipt. If the product is defective, please return it for a replacement. Buyer is responsible for all return shipping charge including DOA. Shipping and handling fees are not refundable. 20% restocking will be applied for non-defective return if request for refund. Company reserves the right to sell or refuse the return item or upgrade/replace the product at our choice without prior notice. We offer 90 days replacement warranty from date of purchase on most of our power supplies unless it was specified under the particular listing page for longer promotion warranty. We do ship to HI,AK,US Territories but email us for the correct freight charge.We do not ship to international orders.