Shipping & Payment
Most products leave our facilities within the same day of the order being placed and ship FREE within the continental US, unless stated otherwise.
● Orders are processed on business days (no weekends or holidays).
● Orders made on Friday will be shipped on Monday.
● We ship within the continental US via UPS, FedEx or USPS. Please make sure your address is valid for UPS, FedEx, and USPS.
● All items shipped within the Continental US will include tracking information. Your package tracking information will be provided via email once your order has left our facilities.
● We do not ship to Alaska, Hawaii, Guam, Puerto Rico, US territories, PO boxes or APO/FPO addresses.
We accept all payments only via PayPal.
● Sales tax will be added for buyers.
● Orders will only ship to PayPal confirmed addresses.
● Payments made on Friday, on weekends or holidays will be handled the next business day.
Feedback & Return
Costumer care center
We greatly value our customers and their opinions, so please feel free to leave any feedback you may have. We will appreciate your continued patience and willingness to work with us.
If you have any problems, please contact us prior to leaving your feedback and we will gladly assist you for the best solution. You also can call us at Monday to Friday 9:00am-5:00pm PST. We strive to respond within 24 hours on business days and within 72 hours during weekends.
Your Feedback Is Important to Us.
We work very hard to exceed your expectations by offering a quality product at a competitive price, all while providing the best customer experience in the industry.
We hope you will take a moment to compliment our 5 STAR SERVICE by leaving us POSITIVE FEEDBACK.
However, we understand that mistakes can happen and incidents do occur. We ask that before leaving any negative feedback, applying for a return or opening a case, you allow us the opportunity to resolve your concerns as we are happy to be of assistance.
We stand behind our products so you are always covered!
We offer 30-day return. All returns must be made within 30 days of the purchase date, unless stated otherwise, and items must be in new, unused condition with all original material included in the package. We will offer a refund or exchange (Shipping and handling fees are not refundable). A 15% restocking fee ($10 minimum) may be applicable.
A 6-month warranty is offered for most of our products, unless stated otherwise, starting from the original purchase date. Items that have been worn, misused, abused, damaged, and/or altered beyond warranty coverage and period will not be refunded or exchanged.