We send the products through China Post and provide express as following:
1. Registered air mail(post to most of country): Normal arrival at destination 16-29 days。
2.E-packet（ support US UK AU）：Normal arrival at destination 7-15 days
3. Express(DHL/EMS etc): Normal arrival at destination 3-8 Working days.
The follow is estimated time table by registered mail:
If the item is lost during shipping with Registered post, please allow us for claiming by post office.
The shipping cost will cover handling charges, packaging fees, and delivery charges. The item will be shipped to paypal confirmed addresses only, therefore please make sure the address is correct.
We are unable to take any responsibility for any customdelay or tax. Reason is because delivery time is highly depended and provided by postal Service (except weekends and holidays) according to my experience. The custom in the follow country is strict, so the shipping time to these country sometimes may be longer than another main country: Italy, Germany, France, Spain etc, if you were from these country, pls be patient. Pls notice: this don't mean there are no problem definitely in custom in another main country.
Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the delivery company and local customs/duties in both of our country. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Buyer should responsible for any duties and custom charges of your country. Please check with your custom before bid.
The casing, color, and appearance, or HDD Player's menu may be changed due to different batch, I will not inform regrettably.
If you need specifically color (must be described in item's listing), and other specifically requirement. pls write down your requirement in paypal and ebay note, we will try hard to meet your requirement if it is in stock, if you didn't do it, I will not be responsible for improper item sent to you.
If you want to buy in large quantities, please see my shop and enter wholesale catalogue or send email with the item name and quantities that you require, then we will quote you the best price.
Refund and Warranty
We provide 60 days exchange service warranty from the date of purchase if the item is defective.
If the item's damage or malfunction caused by delivery or be under normal use. You will be offer for a return.
If you have received a wrong item, you will be offer for a return.
Due to particularity of digital product sometimes buyer may think he received a faulty item (in fact it may be good ),but no authority can confirm it or no intuitionist proof support it, buyer will be still offer for a return.
Please note that: all defective items must be returned within 2 month from the date of purchased for exchange or refund. Buyer must return items to our China office at his/her own cost of post-page.
To qualify for a FREE exchange or refund the product must be:
we received the returned item, " as new " condition; and complete with any accessories (if possible, the original box and packaging).
This promise does not include faults caused by accident, misuse, and other non-normal use.
If you have any problems with the outcome of the transaction or product, please don't respond with negative feedback before contact us. We are very proud of our customer relations and our feedback rating and will endeavor to fix any problems.
We suggest buyer contact us by Email that can include previous conversation if buyer have issue on the item, so we can know what happen concretely and solve it quickly.
As a professional seller of chinese products, Bandao global Group Ltd Our company specializes in deal in Digital Product., computer peripherals,infant gear，Household Items and car gear etc ,there were 5 Business Division which deal in electronic, car product ,baby gear ，Household Items and computer peripherals apart in our Ltd.We provide the best market prices and a variety of products,As an international enterprise, we make our market share increase in America, Europe, Asia .we were pleased to deal with any reseller and customer .
Customer Service is our number one priority. we will try our best to address your concerns,We guarantee everything we sell and stand by all of our products. We have some of the best deals not only on eBay but also on the web. We listen to our customers and focus on every aspect of your transaction, from packing, shipping to customer service. We always want to offer you a complete, hassle free and enjoyable shopping experience! the item you paid for will be sent out in 48 hours after your payment.