Welcome to our eBay store!
To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
LIHO GROUP offers a wide range of products from furniture supplies to economical lifestyle goods to provide you a fruitful ebay experience.
No physical stores. No middleman. We ship the products directly from the manufacturers, and pass the savings to you. Without the middleman we connect you directly with the manufacturers, saving you up to 70%.
We strive to accommodate Buyers with the largest selections of unique and high quality goods sourcing directly from top manufacturers at extraordinary online bargain price, without sacrificing performance.
WORLDWIDE BASED COMPANY:
LIHO GROUP is a worldwide-based company. Our warehouses located in UK, BELGIUM, AND US.
100% SATISFIED CUSTOMER SERVICE
At LIHO GROUP, we want you to be 100% satisfied with your purchasing. So, we continually strive to provide you with a quick and convenient shopping experience first time, every time.
We accept the following forms of payment.
- Payment Method 2
- Payment Method 3, etc.
We only accept PayPal Payment. For credit card or debit card, you can make the payment via PayPal.
Refunds are normally issued within 2 working days. If you need any further information regarding payments, please contact us via eBay message.
We try our best to deliver your order as requested. From time to time, something that was ordered may not be available anymore. If that happens, please accept our apologies. We'll let you know as soon as possible by sending you an e-mail. The unavailable item will be removed from your order and you will not be charged for it. Don't worry, though, we will ship the rest of your order just as you asked.
We make the delivery within 3-5 working days after the full payment has been received. If you do not receive your products within the proper time, please contact us.
We ask you to check whether your ordered products have arrived in perfect condition, before signing the delivery form, so please open and check your order when you receive it. If you are not satisfied with the goods upon delivery, please do not sign the delivery form and contact us ASAP. All items and parts of the product must be checked for any damage prior to assembly.
We can do the delivery to 150lbs, usually takes about 3-5 working days. However, we do NOT ship to: Alaska, Hawaii and Puerto Rico.
Delivery time is typically 3-5 days
Attention: Please make sure your address is accurate and correct. Your delivery address can NOT be changed after payment has been made due to the UPS policy. We will do our best to help you.
We work every day to provide you with the best quality products at the best affordable price, and truly hope you will be pleased with the product you have ordered with us. However, if for any reason you are not, please follow the following instructions for returning products.
If for any reason you wish to return your purchase you must notify us with an EBay message providing a simple explanation of the reason why you want to return the products. We normally answer you within 24 hours. Our customer service team will contact you with all the necessary procedures.
HOW TO PROCESS A RETURN
If the delivered item does not match your order, is damaged or incorrectly supplied, please contact us as soon as possible to discuss a refund, repair or replacement. We will ask you to send us a photo of any damage for our own records to assist us in taking appropriate action. If your complaint appears valid we will arrange for collection of the item by our courier, who will propose a certain collection date. We will require you to take care of the item until it is collected, as it might be necessary to return it to the manufacturer. Please include your customer order details with the item(s) to be returned, as these are necessary for processing a return. If you want to return our goods, you will need restored the original packaging (if the original packaging is lost or damaged, you have to pack by yourself), so that we can arrange collection. Once received, the items will be checked and our customer service will contact you to discuss a possible replacement or full refund.
Concerning unwanted goods, if you change your mind for any reason and you wish to return your purchase you must notify us within 7 working days of receipt by contacting our Customer Service team.
For security reasons, we can only return refunds to the original payment account you used to place your order.