Return Policy for most items - Just be sure the item is in new,
re-saleable condition and in its original packaging. For example,
if your tool shipped to you in a nice box with the product on the
box, you must return that box with your tool inside the original corrugated
box we shipped it in.
No RMA number needed - Don't like it or doesn't
fit your application? Contact us through eBay and let us know you
would like to return the item, we may give you special instructions
or information to put on your package.
Fast processing - We process most returns and
exchanges within two business days of receipt so you can quickly
get your replacement item or money back.
Free exchanges - We understand that buying online
can result in sizing or fit issues, if your item does not fit, you
can exchange it for another size, or style, the only cost to you
is the shipping and price difference if any.
Restocking fee - We do not charge a restocking
fee for returned items, but return shipping is the responsibility
of the buyer. If your item shipped with free shipping, we will subtract
the cost of the initial shipping from your refund.
Did we make a mistake? If you need to make a return
because we sent you an item, color or size that you did not order,
contact us using the Ask a Question link in any listing and ask
one of our great customer service people to look into it.